Privacy Policy

MOBILITYX LIMITED respects and values ​​the privacy of your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit, browse, and use this website, as well as when you purchase our products.

1. Information We Collect

When you visit or use this website, we may collect the following information based on actual business needs:

Name and contact details;
Billing and delivery information;
Information related to orders, purchases, and payments;
Inquiries or other information you voluntarily submit to us;
Technical information related to website access, devices, and browsing activity.

We collect relevant information only to the extent necessary to provide website services, process orders, and conduct normal business operations.

2. Use of Information

We may use the collected information to:

Process and fulfill your orders;
Arrange product delivery;
Provide customer service and order support;
Respond to your inquiries and requests;
Improve website functionality, product presentation, and the shopping experience;
Maintain website security and prevent fraud or unauthorized activities;
Fulfill obligations required by applicable laws and regulations.

We will not use personal information for purposes unrelated to the original collection purpose, unless we obtain your consent or are permitted by law.

3. Payment Information

Website orders may be completed through third-party payment services. During the payment process, relevant payment information may be handled by the respective payment service providers in accordance with their own privacy policies and security standards.

MOBILITYX LIMITED does not directly store complete bank card passwords or other unnecessary sensitive payment credentials during normal business operations.

4. Information Sharing

We may share limited information with relevant service providers—such as payment processors, delivery services, and website hosting or technical service providers—to the extent necessary to provide website services and fulfill orders.

We do not sell or rent your personal information.

We may also disclose relevant information if required by law, regulatory bodies, or legal proceedings, to the extent permitted by law.

5. Cookies and Similar Technologies

This website may use cookies or similar technologies to ensure proper website operation, remember user preferences, understand website usage, and improve the user experience.

You can manage or restrict certain cookies through your browser settings. However, disabling certain cookies may prevent some website functions from working properly.

6. Information Security

We implement reasonable technical and administrative measures to protect personal information and reduce the risk of unauthorized access, use, modification, or disclosure. However, as the internet environment cannot guarantee absolute security, we cannot ensure that information transmission or storage is entirely free from all security risks.

7. Information Retention

We retain relevant information for the period necessary to provide services, process orders, resolve disputes, fulfill legal obligations, and maintain legitimate business records.

When personal information is no longer required for the purposes for which it was retained, we will delete, anonymize, or otherwise appropriately handle it in accordance with applicable laws and circumstances.

8. Your Privacy Rights

Subject to applicable laws, you may have rights such as the right to access, correct, delete, or restrict the processing of your personal information.

If you wish to inquire about or exercise your applicable privacy rights, please contact us using the contact details provided on the website. We may need to verify such requests to the extent permitted by law.

9. Third-Party Websites

This website may contain links to third-party websites or services. Third-party websites have their own privacy policies and data processing practices.

MOBILITYX LIMITED is not responsible for the privacy policies, content, or information handling practices of third-party websites. We recommend that you read the privacy policies of such third parties before using their services.

10. Privacy of Minors

This website primarily offers retail products to general consumers. We do not knowingly collect personal information from children who are below the age prescribed by law.

If you believe that a minor has provided us with personal information without appropriate authorization, please contact us using the provided contact details.